Last Updated: May 20, 2026
Welcome to Lakouartstore. We want you to be satisfied with your purchase. Please read our Return and Refund Policy carefully.
Returns
We accept returns within 14 days of the delivery date.
To be eligible for a return:
- Items must be unused, unworn, and in their original condition.
- Items must include original packaging and tags if applicable.
- Proof of purchase or order confirmation is required.
Certain items may not be eligible for return, including:
- Final sale items
- Gift cards
- Personalized or custom-made products
- Items damaged through misuse
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved:
- Refunds will be issued to the original payment method.
- Processing times may vary depending on your bank or payment provider.
- Shipping costs are non-refundable unless the item arrived damaged or incorrect.
Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need an exchange, please contact us before returning the item.
Return Shipping
Customers are responsible for return shipping costs unless:
- the wrong item was sent,
- or the item arrived damaged.
We recommend using a trackable shipping service.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:
- your order number,
- photos of the item,
- and a description of the issue.
Contact Us
If you have any questions regarding this Return and Refund Policy, please contact us through the contact page on Lakouart@lakouartstore.com