Refund Policy

At lakouartstore, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Refund Eligibility

You can request a refund under the following conditions:

  • The item is returned within 30 days of delivery.
  • The item is unworn, unwashed, and in its original packaging.
  • Custom or personalized items are not eligible for refunds unless they arrive damaged or defective.

How to Request a Refund

  1. Contact our customer service team at carman_lakouart7@lakouartstore.com or through our Contact Us page.
  2. Provide your order number, a brief explanation, and photos of the item (if damaged or defective).
  3. Once your request is approved, we’ll provide return instructions and a return shipping label (if applicable).

Refund Process

  • Refunds are issued to the original payment method within 5-10 business days of receiving and inspecting the returned item.
  • Shipping costs are non-refundable unless the item was defective or incorrect.

Non-Refundable Items

  • Gift cards
  • Final sale items
  • Custom or personalized items (unless defective or damaged)

Questions?

If you have any questions about our refund policy, feel free to reach out at carman_lakouart7@lakouartstore.com.

10. Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email.