Refund Policy
At lakouartstore, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
Refund Eligibility
You can request a refund under the following conditions:
- The item is returned within 30 days of delivery.
- The item is unworn, unwashed, and in its original packaging.
- Custom or personalized items are not eligible for refunds unless they arrive damaged or defective.
How to Request a Refund
- Contact our customer service team at carman_lakouart7@lakouartstore.com or through our Contact Us page.
- Provide your order number, a brief explanation, and photos of the item (if damaged or defective).
- Once your request is approved, we’ll provide return instructions and a return shipping label (if applicable).
Refund Process
- Refunds are issued to the original payment method within 5-10 business days of receiving and inspecting the returned item.
- Shipping costs are non-refundable unless the item was defective or incorrect.
Non-Refundable Items
- Gift cards
- Final sale items
- Custom or personalized items (unless defective or damaged)
Questions?
If you have any questions about our refund policy, feel free to reach out at carman_lakouart7@lakouartstore.com.
10. Contact Information
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at email.